![]() ![]() ![]() ![]() PagerDuty: An agile incident management solution that integrates with ITOps and DevOps monitoring stacks, aggregates events, and correlates them into actionable alerts to improve operational reliability and agility.Talkdesk: Create a seamless link between companies’ internal and external communications processes by integrating Talkdesk’s powerful contact center solution with Slack.The Qualtrics app allows for the creation and sending of mini surveys from within Slack for immediate feedback. Qualtrics: Qualtrics helps organizations gain and act on insights.Slack users can configure recruiting notifications to be sent directly to user or to a specific Slack channel, including Approvals, New Candidates, New Referrals, Agency Submissions and Scorecards Due. Greenhouse: Source, interview, hire, and onboard the right talent.Search for flights, hotels, rental cars, get instant flight updates through our Flight Tracker tool and set Price Alerts to see if prices change on the hotel or flight you want, all within Slack. Kayak: The world’s leading travel search engine.Create cards, invite team members, add deadlines and additional detail to cards from within Slack. Trello: A visual collaboration tool that gives teams of all sizes shared perspective on projects.More details on how each debut app will work below, per Slack itself: And now we have Slack’s answer to that trend. Bots have been incorporated into messaging apps like Facebook’s messenger, and into standalone services like Sapho, which develops bots for software that was never built with them to begin with. The second development that this taps into is the bigger growth of “bots”, essentially mini apps that automatically perform tasks and lead you through a set of actions within a specific application. Adding in a feature where users are able to perform tasks in apps within Slack itself will keep more people using it and will give them less of a reason to leave it (and using it more means needing to pay for more storage, security and archiving capabilities). This is essential to the company’s business model, which is based on a freemium concept where users have basic access for no charge, but pay for higher levels of storage and other features. Slack - which now has 3 million daily active users overall and 930,000+ users that are paying for the service, with average use coming in at 10 hours/weekday - is continuing to build more services to make its platform much more sticky, essentially creating more ways of keeping users on its platform for longer. The new services highlight two interesting trends, one Slack and one wider development. But the plan is to add in more over time, tapping into the 500 apps that the company says are now available in its app directory. Slack says the new message buttons will debut with 12 apps - collaboration platform Trello, travel site Kayak, hiring management service Greenhouse, business intelligence site Qualtrics, contact center solution Talkdesk, incident management site PagerDuty, AI shopping assistant Kip, productivity tool Kyber, GIF sharing app Riffsy, expense app Abacus, accounting package Current, and helpdesk app Talkus. Slack is vying to become your always-open portal to work with the biggest update to its API since its December launch.įor example, just type “/kayak flights from NYC to BOS on 6/23” and you’ll get shown flight options with the ability to set price alerts. Now you can approve expenses, assign deadlines, check flights, and interact with other enterprise tools from inside Slack with its new Message Buttons. ![]()
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